Warranty

Limited lifetime warranty

BIGHOUSE provides this limited warranty to the original purchaser of this ceiling fan and light fixture in the original installation location.Thank you for choosing BIGHOUSE!

 

How to get warranty service?

Proof of purchase is required when applying for warranty service. The original purchaser must present a sales receipt or other document proving proof of purchase. BIGHOUSE may accept gift receipts at its sole discretion. For service, please contact us online or by mail: Email | bhlightus@outlook.com.

 

What does this warranty cover?

One Year Limited Warranty

Unless otherwise stated in this warranty, if any part of your BIGHOUSE ceiling fan or light fixture fails due to a defect in material or workmanship at any time within one year from the date of purchase, as determined solely by BIGHOUSE, BIGHOUSE will provide it free of charge Replacement parts are charged. *

 

What is not covered by this warranty?

Labour exclusion

This warranty does not cover any costs or expenses (including electrician fees) associated with labor required to install, remove or replace the fan or any fan component.

Remote control batteries are not warranted;Fans purchased or installed outside the United States; fans owned by someone other than the original purchaser; fans for which proof of purchase has not been established; fans purchased from unauthorized dealers; ordinary wear and tear; minor Cosmetic defects; refurbished fans; fans damaged by any of the following: improper installation, misuse, abuse, improper maintenance, failure to follow BIGHOUSE instructions, accidental damage by fan owner or related parties, fan modification, improper maintenance or incorrect or repaired, inappropriate voltage supply or surge, use of inappropriate parts or accessories, failure to provide fan maintenance or force majeure (e.g. flooding).

THE ORIGINAL PURCHASER'S SOLE AND EXCLUSIVE REMEDY FOR CLAIMS OF ANY KIND RELATING TO THIS PRODUCT SHALL BE THE REMEDIES SET FORTH HEREIN.

BIGHOUSE shall not be liable for consequential or incidental damages arising from product failure, whether due to breach of warranty, breach of contract or otherwise.

Any implied warranties of merchantability or fitness for a particular purpose applicable to this product are limited to the extent of the applicable limited warranty above.